<h1 style="text-align: center; color: black;">Key Terms & Conditions of Crucial’s Memory Warranty</h1> </p>
<ol><li> <b>Who is covered & duration</b></p>
<ul><li>The warranty is valid only for the <b>original end-customer </b>who purchased the product. You must still own the product to make a claim. </p>
<li>Crucial memory (non-“Basics” line) typically gets a <b>limited lifetime warranty</b></p>
<li> In some jurisdictions (e.g. Germany, France), the lifetime warranty is limited to <b>10 years from purchase</b>. </ul></p>
<li><b> What is covered (scope of warranty)</b></p>
Crucial warrants that the memory products are free from defects in <b>material and workmanship</b> that affect:</p>
<ul><li><b>Form</b> (physical dimensions, connectors)</p>
<li><b>Fit</b> (ability to be installed in the intended slot or system)</p>
<li><b> Function</b> (performance per published specs) </ul></p>
If a product is found defective during the warranty period, Crucial may, at its option:</p>
<ul>
<li><b>Repair </b>the product</p>
<li><b>Replace </b>the product</p>
<li>Or provide an <b>in-store credit</b> or a <b>refund </b>(of either original purchase price or fair market value, whichever is lower) </ul></p>
<li><b>What is not covered (exclusions & limitations)</b></p>
The warranty does <b>not</b> cover problems caused by:</p>
<ul><li><b>Misuse, abuse, neglect, alteration</b> of the product </p>
<li><b>Improper installation</b> or repairs not done by Crucial or an authorized provider </p>
<li> <b>Overclocking</b>, pushing timings beyond published specs, or operating outside of design specifications </p>
<li><b>Electrical power issues</b>, e.g. surges, improper voltages </p>
<li><b>Acts of nature</b>, accidents, or external damage </p>
<li>Removal or alteration of identifying labels or serial numbers </ul></p>
If Crucial determines the failure is not due to a defect in materials or workmanship, they may charge you <b>parts and labor </b>at their then-current rate (or a restocking fee, up to 20%) </p>
<li><b> Claim / Return / RMA procedure</b></p>
To make a warranty claim, you must:</p>
<ol> <li> <b>Obtain a Return Materials Authorization (RMA)</b> from Crucial (or via their regional service site) before sending anything back. </p>
<li>Provide <b>proof of purchase</b>, serial number, and product information. </p>
<li> Ship the defective product properly, in original or equivalent packaging (including anti-static protection) at your own risk and cost. </p>
<li> Retain tracking/shipping evidence until replacement or credit is confirmed. </p>
<li> If Crucial finds that the failure is not covered, they will notify you before assessing charges. </p>
<li> Returned product becomes the property of Crucial. </ol></p>
For new memory/SSDs purchased directly from Crucial.com:</p>
<ul><li>You usually have a <b>45-day “money back guarantee”</b> period to return for refund, even if not defective, subject to conditions. </p>
<li>Refunds (for valid returns) are processed after the product is verified and must satisfy the return conditions (original packaging, accessories, etc.). </ul></p>
<li><b>Limitations on liability & legal disclaimers</b></p>
<ul><li>Apart from the remedies specified (repair, replace, refund), Crucial <b>disclaims all other warranties</b>, whether express or implied (such as fitness for a particular purpose) to the maximum extent allowed by law. </p>
<li> They are <b>not liable</b> for lost data, lost profits, or any special, incidental, or consequential damages arising out of product use or inability to use it. </p>
<li>Their liability is capped (if allowed by law) to the price paid for the product. </p>
<li>Some jurisdictions do not allow exclusion of implied warranties or limitation of incidental/consequential damages, so those limitations may not apply everywhere. </ul></p>
<li> <b>Transferability & assignment</b>
<ul><li>You cannot assign or transfer the warranty rights to a third party without Crucial’s prior written approval. </p>
